Terms of Service

These terms are a binding agreement between you and Odeon Staffing (Pty) Ltd(registration number 2025/016552/07, address Gardens, Cape Town, 8001, South Africa), trading as Odeon Staffing ("Odeon", "we", "us"). By placing a booking, registering as staff, or otherwise using this site, you confirm that you have read and accepted these terms.

Odeon is a Cape Town–based event-staffing agency. We supply trained waiters, bartenders, porters, activation staff, and event coordinators to private and corporate events. Bookings are quoted instantly on this site, paid via PayFast, and confirmed by the client on the post-payment screen. Once a booking is confirmed, we issue the matching staff jobs to our roster.

• Waiters: R130 per hour, per person.
• Bartenders: R180 per hour, per person.
• Porters: R100 per hour, per person.
• Activation staff: R150 per hour, per person.
• Chefs: R190 per hour, per person.
• Event coordinators: price on demand — coordinator pricing is excluded from the instant estimate total; our team confirms availability and final pricing in writing within 2 hours during business hours.
• All prices are quoted in South African Rand and include VAT where applicable.
• The total quoted at checkout is the total payable for hourly-rated staff. Any event-coordinator fee is agreed separately by email. There are no hidden charges.

Clicking "Pay with PayFast" on the booking page redirects you to PayFast's hosted payment page. Once payment settles, you are returned to a confirmation screen where you must explicitly confirm the booking. Until you confirm, no staff jobs are created. If you do not confirm within a reasonable time, we may contact you to clarify your intentions and, if necessary, cancel and refund the booking under our Refund & Cancellation Policy.

• Provide accurate event details (date, time, location, headcount, dress code).
• Ensure the venue is safe, lawful and accessible to staff.
• Provide reasonable parking and a brief on-site induction on arrival.
• Pay any agreed gratuities or overtime directly to staff at the event.

Staff supplied via Odeon are independent contractors who have signed a separate contractor agreement covering conduct, dress, and confidentiality. Odeon vets each contractor but does not assume vicarious liability for their personal conduct. Damages and breakages are addressed under section 8 below.

We reserve the right to refuse a booking, cancel a confirmed booking, or remove a staff member from a job where we reasonably believe the venue is unsafe, the event is unlawful, or any party is intoxicated, abusive or behaving in a way that puts staff at risk. In such cases the Refund & Cancellation Policy applies.

Staff exercise reasonable care, but accidental breakages of glassware and crockery are normal at large events and are not chargeable to the client. Theft or wilful damage by staff is the personal liability of that staff member; please report it to us within 48 hours. Odeon's total liability to a client for any single event is limited to the value of the booking.

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these terms.

Our handling of your personal information is described in our Privacy Policy, which also forms part of these terms.

These terms are governed by the laws of the Republic of South Africa. Any dispute that cannot be resolved by negotiation will be referred to the Western Cape Division of the High Court, Cape Town.

Questions about these terms? Email us at info@odeon-group.co.za.